eSOZO has been a managed services provider for small and mid-sized businesses since 2005. We know what it feels like to be the firm that gets called when nothing else worked — and we built the practice around making sure our own clients never have to make that call.
That reputation, and the clients who came with it, is also the reason we recently launched eSOZO.AI. Same team. Same bedside manner. A new set of problems.
Creative teams live on deadline. Mac-first studios, heavy Adobe and Figma pipelines, big-file workflows, and the handoff between account and studio — kept frictionless. We've supported NJ-area agencies since 2005.
A stopped line is a stopped business. ERP on-prem, CAD stations, shop-floor PCs, and an OT network that needs to stay separate from IT. We plan around your shifts, not around our tickets.
Dozens of sites, inconsistent ISPs, cellular failover, and a portal that absolutely cannot go down on the first of the month. Every site we set up follows the same template so your tenth acquisition looks like your first.
Confidentiality is the product. Document management partners will actually use, email encryption that doesn't get in the way, and a security posture that holds up when a corporate client audits the firm.
The team without an IT department. We become the help desk, the security officer, and the person who finally gets the printer working — for a flat monthly fee that fits an SMB budget. Most of our SMB clients have been with us for a decade or more.
Headquarters, trailers, and job sites that need to feel like one network. Plan-room files, mobile field crews, and project-based access that turns on and off as fast as the job does.
Jamf, ABM, Apple Silicon imaging, Adobe + Final Cut workflows, and the quiet know-how that comes from running Mac fleets for ad agencies since long before Mac fleets were cool.
Microsoft 365, Entra ID, Intune, Exchange, Server and the thousand little things about Windows environments that make the difference between "it works" and "it works reliably on the day of the audit."
Unlimited remote and on-site support, proactive monitoring, patching, and a real engineer on the other end of every ticket.
EDR, MFA, email security, security-awareness training, and compliance documentation for NY Shield, NJ DPA, and client audits.
Tenant migrations, SharePoint architecture, Azure / Entra, Google Workspace — with sensible licensing, not upsells.
3-2-1 backups, immutable storage, tested restores, and a written recovery plan you could hand to an auditor tomorrow.
Firewalls, switching, Wi-Fi, VPN and SD-WAN across single offices, multi-site and industrial/OT environments.
Quarterly reviews, roadmap planning, budgeting and vendor management — a senior voice in the room when decisions get made.
"I can sum it up in one word… TALENT, eSOZO has an abundance of it."
It's all about staying ahead of the competition. Having efficient, stable, current and available systems is what it's all about. I have worked with eSOZO for over 10 years and they were instrumental in helping my business grow from a single facility distribution company to a national, multi-facility business. I came to Ann & Hope less than a year ago and didn't think twice about bringing eSOZO's team in — I knew just how talented they were. They have always been available and capable. At times, they knew about an issue before I did.
— Gary Jarvis, Director of Information Technologies · Ann & Hope"eSOZO is a true hands-on Managed Service Provider, and have been so throughout our 10 year relationship."
Thibaut, being a design company, handles a high volume of graphics, large files, and email attachments. Working with eSOZO, we're able to upgrade and manage key components of our infrastructure and constantly improve the performance and security of our systems. eSOZO has engineered a very robust, virtualized server environment for us along with an expandable SAN that supports our daily needs, our new ERP system, and future growth. I can confidently say that eSOZO has an excellent response time, and with their experienced technicians, they get the job done.
— Faris Faris, Director of Information Technology · Thibaut