Eight service lines, delivered by one small team of senior engineers. Fully outsourced, co-managed with your in-house IT, or project-based when the scope is clean. Mac and PC, equally.
Strategic IT leadership without the C-suite price tag. Expert technology consulting, IT planning, and decision-making — aligning your technology investments with your business objectives, with a senior voice in the room when it matters.
Every engagement includes a tailored technology roadmap, regular business reviews, and an honest opinion. We're not going to sit on the fence if you're about to buy the wrong thing.
A dedicated cloud operations expert embedded in your workflow — managing the infrastructure behind your business, from enterprise cloud platforms to the hosting stack powering your client websites. Design, deploy, secure, and optimize without adding headcount.
From end-user applications to cloud infrastructure, eSOZO manages your entire cloud environment — so your team stays productive and your systems stay secure, without you ever needing to think about it.
We handle Microsoft 365 and Google Workspace day-to-day, manage your SaaS stack, and run the Azure or AWS infrastructure underneath it all. Licensing optimization included — we take things off your bill.
Our SaaS-based management platform monitors, troubleshoot, and maintains your servers around the clock. Three tiers — from alert-and-notify all the way to full remote remediation and proactive care. Choose the level that matches how much you want off your plate.
Back-office monitoring that reduces alert noise. Our NOC alerts you — day or night — when critical issues arise.
Completely offload server monitoring. Alerts go to our remote remediation team, who connect and apply the fix.
Our senior technical teams investigate and resolve every server issue — RMM-generated or raised by your team.
Comprehensive remote monitoring, proactive maintenance, and — depending on your plan — full help desk support for every PC and Mac in your organization.
Essential works best for organizations with in-house IT staff who need visibility and tooling. Preferred is the complete hands-off experience for teams without internal IT.
Monitoring, patching, and automated maintenance — without a help desk included. Best for teams with in-house IT who need the tooling.
Everything in Essential, plus direct access to eSOZO's Help Desk. Your users call or ticket us — we own the problem from first contact to resolution.
A comprehensive device lifecycle management and logistics service — from provisioning a new hire's machine to sanitizing and receiving equipment from a departing employee. We warehouse, image, ship, and track your hardware so you don't have to.
When a new employee joins, we prepare and ship a fully configured machine directly to them — office or remote. When they leave, we handle the return, wipe the device, and either redeploy, recycle, or store it to your spec.
Modern threats target both your technology and your team. eSOZO pairs best-in-class endpoint protection with structured security awareness training to close both gaps — and handles the compliance documentation your clients and insurers require.
From single offices to multi-site property portfolios to manufacturing floors with OT/IT separation requirements. Wi-Fi that works in a warehouse. VPN that doesn't drop. Firewalls configured by someone who's read the docs.
We're your IT department. One number to call, one invoice, one accountable team. Flat-rate per-user pricing, no surprise bills, everything included.
Best for: 10–75 person teams · businesses without internal IT · firms switching from break-fix
We sit alongside your internal IT lead — handling tier-2 and tier-3 escalations, infrastructure projects, security, and vCIO work. Your IT person gets a bench; you get capability without a second hire.
Best for: 75+ person teams · in-house IT leaders · organizations scaling fast
Most conversations start with a 45-minute call. We'll tell you what we'd do differently — whether or not you hire us.